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FAQ

Find answers to common questions about our services.

Ties Seserahan is a service that provides high-quality wedding seserahan for couples getting married in Cilacap. We offer various seserahan designs that align with cultural preferences and customer requests.
The seserahan ordering process typically takes 3-5 business days depending on the design complexity and order quantity. We will provide detailed confirmation after the order is placed.
Yes, we accept orders from outside Cilacap and provide delivery services throughout Indonesia. Shipping costs will be calculated based on the destination location.
We offer free consultations to help you choose a seserahan design that matches your wedding theme and family culture. You can also send reference images if you have specific preferences.
Design changes can be made before production begins. Once production starts, changes cannot be made. We ensure all details are confirmed before starting production.
Payment can be made via bank transfer or cash upon order pickup. We also accept payments through e-wallets like OVO and GoPay for transaction convenience.

Still have questions?

Feel free to contact us directly.

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